Terms and conditions

DATA CONTROLLER

Identity: HOUSALIA, S.L. (also the provider)

NIF: B56663164

Postal address: Passatge de Simo 24, local, 08025 Barcelona, ​​(Barcelona)

Email: info@housalia.es

HOUSALIA, S.L., as the party responsible for the Website, by the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) on the protection of natural persons about the processing of personal data and the free circulation of these data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

PURPOSE OF PROCESSING

Your data will only be used for the following purposes:

– To carry out the necessary commercial and administrative procedures with the users of the website;

– To send advertising commercial communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, if the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER and/or has sent a contact form on social networks;

– To respond to queries and/or provide information requested by the User;

– To provide services and/or products contracted or subscribed to by the User

– To use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and,

– To notify you of changes, or important developments in the privacy policy, legal notice, or cookie policy.

– Profile and usability analyses will be carried out.

– The data of clients and/or suppliers will be processed, within the contractual relationship that binds them with the controller, in compliance with the administrative, fiscal, accounting and labor obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to info@housalia.es

Under the LSSICE, Housalia, S.L. does not carry out SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.

CONSERVATION OF YOUR DATA

Your data will be kept for the duration of the commercial relationship with us or you exercise your right to cancel,  oppose, or limit the processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in case it is required by the Courts or to initiate internal actions arising from improper use of the website.

You will not be subject to decisions based on automated processing that produce effects on your data.

LEGITIMATION OF THE TREATMENT

The legal basis for the processing of the data is your consent given to carry out the purposes described above, which will be requested at the time of checking the corresponding box when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that you will not be able to subscribe, register or receive information about the Provider’s products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal, accounting and labour obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

COMMUNICATIONS

Any communication sent will be incorporated into the information systems of Housalia, S.L. By accepting these conditions, terms and policies, the User expressly consents to Housalia, S.L. carrying out the following activities and/or actions, unless the User indicates otherwise:

The sending of commercial and/or promotional communications by any enabled means informing Users of the activities, services,

promotions, advertising, news, offers and other information about the services and products related to the activity.

If the User has expressly consented to the sending of commercial communications by electronic means by subscribing to the NEWSLETTER, the sending of said communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers and other information about the services and products of Housalia, S.L. that are the same or similar to those that were initially contracted or of interest to the User.

The conservation of the data during the periods provided for in the applicable provisions.

OFFICIAL MEANS OF COMMUNICATION

The user is informed that the means enabled by the company to communicate with clients and other affected parties are the corporate telephone, the company mobile phones and the corporate email.

If you send personal information through a means of communication other than those indicated in this section, the COMPANY will be exempt from liability concerning the security measures provided by the means in question.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS

Housalia, S.L. does not carry out any assignment or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation or prior obtaining of the user’s consent.

Nor will international transfers of your personal data be made without your prior consent, without prejudice to being able to block or cancel your account if there are indications of the commission of a crime by the user. The information provided will only be that which is available to the provider at this time.

Housalia, S.L. will not transfer the data collected to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation or prior obtaining of the user’s consent.

The information that you provide us both through this website and through the application will be hosted on the servers of Housalia, S.L., contracted to the company CLOUDMAX, S.L.U. – NIF: B44551760 – Principality of Asturias, Spain.

The processing of data by said entity is regulated by a data processing contract between the provider and said company. In no case will this data processing manager subcontract services that involve any data processing by third parties without our prior consent.

RIGHTS OF INTERESTED PARTIES

As a user-interested party, you can request the exercise of the following rights before Housalia, S.L. by submitting a letter to the postal address in the header or by sending an email to info@housalia.es, indicating as Subject: “LOPD, EXERCISE OF RIGHTS”, and attaching a photocopy of your ID or any similar legal means, as indicated by law.

Rights:

Right of access: allows the interested party to know and obtain information about their data subject to processing.

Right of rectification or deletion: allows errors to be corrected and data that are found to be inaccurate or incomplete to be modified.

Right to cancellation: allows data that is found to be inadequate or excessive to be deleted.

Right to object: right of the interested party to not have their data processed or to have it ceased.

Limitation of processing: involves marking the personal data stored, to limit their future processing.

Data portability: provision of the data subject to processing to the interested party, so that they can transmit it to another controller, without impediments.

Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to file a complaint with the supervisory authority if you consider that your rights to the protection of your data may have been violated (agpd.es).

ADDITIONAL INFORMATION

INFORMATION WE COLLECT:

The data collected by the controller are the following:

  • Those that users provide through the different services offered on the website
  • Those included in the different forms provided on the website
  • Data collected through “cookies” to improve the browsing experience as reported in the cookie policy.

The refusal to provide the mandatory data will make it impossible to attend to the specific request in question. You declare that the information and data provided by you are accurate, up to date and truthful. We ask that in case of modification, you immediately communicate the same so that the information being processed is updated at all times and does not contain errors.
Through this Privacy Policy we inform you that the photographs that are posted on the website are the property of Housalia, S.L., including those of minors, in which, in order to obtain them, the prior consent of the parents, guardians or legal representatives has been obtained by signing the forms made for this purpose by the centres in which the minors are part of. However, the parents, guardians or representatives of the minors, as holders of the exercise of their rights, and always subject to a formal written request, may indicate their refusal to use the image of the minor; in this case, the image will be shown pixelated.

SOCIAL NETWORKS

We inform you that Housalia, S.L. may have a presence in social networks. The processing of the data carried out of the people who become followers on social networks (and/or make any link or connection action through social networks) of the official pages of Housalia, S.L. will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

Housalia, S.L. will process your data for the purposes of correctly managing your presence on the social network, informing you of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.


The publication of content is prohibited:

  • That are allegedly unlawful by national, community or international regulations or that carry out allegedly unlawful activities or contravene the principles of good faith.
  • That violate the fundamental rights of persons, lack of courtesy on the network, disturb or may generate negative opinions in our users or third parties and in general any content that Housalia, S.L. considers inappropriate.
  • And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, Housalia, S.L. reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate.
The communications sent through social networks will be incorporated into a file owned by Housalia, S.L., being able to send you information of your interest.
You can access more information, as well as consult the companies that form part of Housalia, S.L., through the following link: Privacy policy.
In any case, if you send personal information through the social network, Housalia, S.L. will be exempt from liability in relation to the security measures applicable to this platform, and the user should consult the corresponding particular conditions of the network in question if he/she wishes to know them.

SECURITY MEASURES

The data provided by you will be treated confidentially. The Provider has adopted all the technical and organisational measures and all the necessary levels of protection to guarantee the security in the processing of the data and to avoid its alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the regulations in force.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

CHANGES TO THIS PRIVACY POLICY

Housalia, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

LEGISLATION

For all purposes the relations between Housalia, S.L. and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, and the Courts and Tribunals of Barcelona shall be competent for the resolution of all conflicts arising from or related to its use.